Shopping for someone else but not sure what to give them? Give them the gift of warmth and flexibility with a need essentials gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
It’s for my son who’s going to love it.
Hard to go wrong with a gift card
My son is a regular customer so a gift card was a perfect Christmas present. For some reason my computer would not allow me to complete the transaction. I used the "help chat" feature and Rob was quick to respond. He went out of his way to help me and figured out a way around my computer issues. Great customer service!
gave it to my son to buy some surf gear
Gift card process needs work
First, my son loves the products and that's why I bought him a gift card for Christmas. The process to get the gift card needs a lot of work. Please check out the REI gift card process for hints. *the person who is paying for the gift card should receive a confirmation number (I did not) * I decided against using PayPal after I put gift card amount in checkout. I tried to back out of transaction and start again. I couldn't find a way to do this. I even waited a week hoping my cart would time out. It did not. The cart needs a "remove item" option. * I wanted to get a card worth more than $100 but less than $200. There were only a few limited amounts to choose from. Please let people name their own amount of money. *Once I went back to the original order, I placed it despite the fact that it wasn't the amount I wanted to buy. I contacted my son a week later and discovered that he never received the gift email. My bank account was charged. So I had no confirmation number, my credit card was charged and now I had to figure out how to make it right. To their credit, customer service did work with us. I thought I had been specific about who to send the gift email to (my son). *He did receive an email after contacting customer service but no authorization code to buy what he wanted. In the meantime, several items he had his eyes on had sold out while we waited to get this right. My son finally took over the back and forth with customer service. Needessentials did get him the authorization code 2 days before Christmas and he did place his order. Again, the products are good. Way more thought needs to go into the gift card process to entice me into using it again.
Great customer service
I wanted to get my boyfriend one of your amazing wet suits for his birthday, but didn't know his size/style. Needessentials didn't have a gift card option yet, but with one email request they created one for me!